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Personalized nutritional programs and products for professionals and their dieters.

Educational 30-Minute Training Calls

On a monthly basis, Robard provides 30-minute training calls for both management and staff on topics that can impact your business immediately. The conference call recordings, transcripts and staff training outlines are archived below for registered Robard customers. To join a future call, Robard customers can call 1-800-222-9201, ext 3015 or email register@robard.com.

To hear a recording, click on the play icon.

2010 Training Calls
Title	Audio	Transcript	Outline
Figuring Out Food (May)
Blowing Away Smokescreens (April)
Selling Against Competetion (March)
Purposeful Consultations (February)
Ready to Reactivate! (January)

2009 Training Calls
Title	Audio	Transcript	Outline
Checklist for 2010 (December)
Handling the Holidays: Frequently Asked Questions by Staff and Dieters and the Practical Answers You Can Provide (November)
Mandatory Product Sales (October)
1 Month In: Retention Strategies (September)
First Impressions: Retention Strategies for the First Weeks (August)
How to Turn Around Negative/Difficult Clients (July)
Maintaining Weight, Maintaining Clients (June)
Effective Trainings for Management and Staff: Consultation Challenges: The Rule Changer (May)
Effective Trainings for Management and Staff: Always Be Training (April)
Effective Trainings for Management and Staff: Planning, Procedures and Follow-Up (March)
Converting Phone Inquiries, Part 2: Phone Lead Tools You Can Use (February)
Back to Basics: Breaking the Cycle of Lowered Conversions from Phone Leads (January)

2008 Training Calls
Title	Audio	Transcript	Outline
Are You Ready for 2009? Recession-Proofing Your Business (December)
How Weight Loss Saves Dieters Money (November)
Re-establishing Professional Boundaries (October)
Strengthening Program Value: The Antidote to Excuses (September)
Instructions Not Included: Teaching Dieters How to Follow a Meal Plan (August)
Food Diary (June)
Focusing On Referrals (May)
Handling Incoming Phone Inquiries (April)
Dealing with Diet Sabotage: From Friends, Family, Loved Ones, and the Dieter (March)
Help! My Dieter Stopped Losing Weight! (February)
Value-Focused Consultations: How to Maximize Dieter Results (January)

2007 Training Calls
Title	Audio	Transcript	Outline
Are You and Your Goals Ready for the New Year? (December)
Motivating Staff Throughout the Holiday Season (November)
Why Advertising is Crucial for Your Business and How to Create Effective Ads (October)		Not Available	Not Available
Reactivations: New Commitments, Better Compliance (September)
How Increased Product Sales Benefit Both Dieters and Staff (August)		Not Available	Not Available
Training New Staff to be Superstar Performers (July)			Not Available

2006 Training Calls
Title	Audio	Transcript	Outline
Getting Through the Holidays (November)		Not Available	Not Available
Dos & Don'ts of Consultations (October)		Not Available	Not Available
Retention (September)		Not Available	Not Available
Getting a Jump on September Rush (August)		Not Available	Not Available
Summer Excuses (July)		Not Available	Not Available